Frequently asked questions
Everything you need to know about getting started, call scheduling and playing games. If you have any more questions, send us an email on info@livgodt.com. We are waiting to hear from you.
How do we get started?▾
Sign up with a phone number, share preferences, and choose call times. We take it over from there.
How often can I call?▾
As much as you want. We can schedule multiple phone calls calls each day. But you can call anytime you want.
When can I call?▾
Anytime, Liv is here for you, always. Be it at 3 am or at 5 pm.
Is my info private▾
Yes, the info is kept private and secured. After explicit concent some info might be shared with your family or caretaker.
Can I use it even if I’m not “good with tech”?▾
Yes. If you can answer a phone call, you can use Liv.
Can family members stay informed?▾
Yes. With consent, caregivers receive summaries and notes to support ongoing care.
What if someone misses a call?▾
We can retry or follow your preferred fallback plan set during onboarding.
Can I change call times later?▾
Absolutely. You can adjust schedules anytime. Just ask [Insert name]. That simple.
Still have questions?
We are happy to talk you through setup, safety, or local support options. Our contact details are on the Contact page. We would love to hear from you.